What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes: names, addresses, email addresses, and phone numbers.
This Personal Information is obtained in many ways including membership application forms, correspondence, by telephone, by email, via our website www.nawo.org.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our members and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by clicking on subscribe or by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in setting up corporate memberships we will be provided with personal information by your employer, including name, position title, email address, location (State) and mobile number.
Signing up to our newsletter and/or portal
When you subscribe, purchase a membership on this website, or receive a link from your employer to access our member portal, we collect personal information from you to enable your member sites access. We may collect information like your:
- Address
- Details relating to your subscription
- Employer
- Role title
- Email address
- Name
- Phone number
We share this information with WordPress and MemberPress, our website hosting provider, so that they can provide exclusive member site hosting services to us.
We also share this information with Zoho CRM to improve our overall customer service and ensure that you receive our national marketing and state-based marketing.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
We will remove your account from our member’s portal within six weeks when it is no longer needed. Similarly, if you change workplaces to a new member, we will update your portal account or give you access to a new one.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. You may access some of your personal information through our member portal. Use your login details to sign in and make changes to your profile and your accounts page. By making changes in these areas, you’ll let us know if you’ve changed employers or locations and our CRM information will update, thus enabling us to continue providing our services and marketing to you.
If you wish to access your Personal Information, please contact us in writing.
NAWO will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
You can also keep some of your information up to date via our member’s portal. Use your login details to sign in and make changes to your profile and your accounts page. By making changes in these areas, you’ll let us know if you’ve changed employers or locations and our client files will update, thus enabling us to continue providing our services and marketing to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
