In this case study, discover how Shirin Behrouzi’s remarkable career journey at Coles demonstrates the transformative power of supportive leadership, flexibility and diversity. From starting as a part-time worker to becoming a regional manager, Shirin's story highlights the benefits of nurturing long-term employees and fostering an inclusive work environment. Learn how Coles, along with NAWO, champions these values, creating a thriving workplace where everyone can succeed and gain key learnings on how to enhance employee retention and build future leaders.